Terms of service

OVERVIEW

Terms of Service

Effective Date: July 22, 2026

Welcome to XOVRA. Throughout this website, the terms "we," "us," and "our" refer to XOVRA. By accessing our website or purchasing from us, you agree to comply with and be bound by these Terms of Service, along with our Privacy Policy, Return & Refund Policy, and any other policies posted on our website.

Please read these Terms carefully before using our website. If you do not agree with these Terms, you should not access or use our website.

1. Online Store Terms

By using this website, you confirm that:

  • You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

  • You will not use our products or services for any unlawful purpose.

  • You will not transmit viruses, malware, or any malicious code through our website.

  • You will comply with all applicable laws while using our website.

Violation of these Terms may result in suspension or termination of your access to our services.

2. General Conditions

We reserve the right to refuse service to anyone at any time for any reason.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of our website, products, or services without our prior written permission.

3. Product Information

We strive to display our products, colors, and descriptions as accurately as possible. However, due to differences in screen settings and lighting conditions, actual product colors may vary slightly.

All product descriptions, pricing, and availability are subject to change without prior notice.

We reserve the right to discontinue any product at any time.

4. Pricing

All prices displayed on our website are in Indian Rupees (INR) and are inclusive or exclusive of taxes as applicable.

We reserve the right to modify prices without prior notice.

5. Orders

We reserve the right to refuse, cancel, or limit any order for reasons including but not limited to:

  • Product availability

  • Pricing errors

  • Suspected fraudulent activity

  • Violation of these Terms

  • Bulk or reseller purchases

If your order is cancelled after payment, the eligible amount will be refunded through the original payment method.

6. Payment

We accept secure online payments through trusted payment gateways.

Cash on Delivery (COD) may be available in selected locations.

By placing an order, you confirm that all payment information provided is accurate and authorized.

7. Shipping & Delivery

Estimated delivery timelines are provided for convenience only and may vary due to courier operations, weather conditions, festivals, or unforeseen circumstances.

XOVRA is not responsible for delays caused by shipping partners after dispatch.

8. Exchange, Returns & Refunds

Our products are made-to-order.

  • We do not offer returns or refunds after an order has been confirmed.

  • Eligible exchanges are available according to our Return & Refund Policy.

  • Please review our Return & Refund Policy before placing an order.

9. Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Brand name

  • Product designs

  • Images

  • Graphics

  • Videos

  • Text

  • Website design

is the exclusive property of XOVRA and is protected under applicable intellectual property laws.

Unauthorized use, copying, reproduction, or distribution is strictly prohibited.

10. User Conduct

You agree not to:

  • Use the website for illegal activities.

  • Upload malicious software.

  • Attempt unauthorized access to our systems.

  • Interfere with website security.

  • Misrepresent your identity.

  • Abuse our customer support team.

11. Third-Party Services

Our website may contain links to third-party websites or services.

XOVRA is not responsible for the content, policies, or practices of third-party websites.

12. Limitation of Liability

To the fullest extent permitted by law, XOVRA shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Use of our website

  • Delay in delivery

  • Product availability

  • Technical issues

  • Loss of profits or business

Our maximum liability shall not exceed the amount paid for the product purchased.

13. Indemnification

You agree to indemnify and hold harmless XOVRA, its directors, employees, partners, and affiliates from any claims, damages, liabilities, or expenses arising from your violation of these Terms.

14. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the competent courts in India.

15. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Any changes will become effective immediately upon posting on this page. Continued use of the website constitutes acceptance of the revised Terms.

16. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

XOVRA

Email: xovra.in@gmail.com

Website: https://xovra.in

Business Hours: Monday – Saturday, 10:00 AM – 7:00 PM (IST)

By accessing or using the XOVRA website, you acknowledge that you have read, understood, and agreed to these Terms of Service.