Privacy policy

Privacy Policy

Effective Date: July 22, 2026

Welcome to XOVRA ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following information:

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information (processed securely through third-party payment gateways)

  • Order history

  • Device information (browser, IP address, operating system)

  • Cookies and website usage data

2. How We Use Your Information

Your information is used to:

  • Process and deliver your orders

  • Provide customer support

  • Send order confirmations and shipping updates

  • Improve our website and shopping experience

  • Prevent fraud and unauthorized transactions

  • Send promotional offers and marketing communications (only where permitted)

3. Payment Security

We do not store your complete debit or credit card details. Payments are securely processed through trusted third-party payment providers using industry-standard encryption.

4. Cookies

Our website uses cookies to:

  • Remember your preferences

  • Keep products in your cart

  • Improve website performance

  • Analyze website traffic

  • Deliver relevant advertisements

You can disable cookies through your browser settings, although some website features may not function properly.

5. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information only with trusted third parties necessary to operate our business, including:

  • Shipping and logistics partners

  • Payment gateways

  • Marketing and analytics service providers

  • Government or legal authorities when required by law

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage is completely secure.

7. Your Rights

Depending on applicable law, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your personal data

  • Withdraw marketing consent

  • Request a copy of your personal information

To exercise these rights, please contact us using the details below.

8. Marketing Communications

You may unsubscribe from promotional emails or messages at any time by using the unsubscribe link or contacting us directly.

9. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.

10. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

12. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

XOVRA Customer Support

Email: xovra.in@gmail.com

Website: www.xovra.in

Business Hours: Monday – Saturday, 10:00 AM – 7:00 PM (IST)

By accessing or using the XOVRA website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.